Shipping policy
Thank you for shopping with Fashions Lead! We strive to offer a smooth and reliable shipping experience for all our customers across Pakistan. Please review our shipping policy to understand our processes, delivery times, and terms.
1. Order Processing Time
All orders are processed within [5-6] business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges are calculated at checkout based on your delivery location.
Note: Delivery times are estimates and may be affected by unforeseen circumstances such as public holidays, weather conditions, or local disruptions.
3. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through our delivery partner’s website.
4. Shipping Restrictions
Currently, *Fashions Lead* delivers to all major cities and towns across Pakistan. For remote or rural areas, delivery times may be longer, or some locations may not be covered. If you’re unsure about delivery to your area, please contact our customer service team for more information.
5. Address Changes
If you need to change the shipping address after your order has been placed, please contact us at fashionslead@yahoo.com or 0331-4882676 within 24 hours. We will do our best to update the address; however, if the order has already been shipped, we cannot guarantee any changes.
6. Order Cancellations
You can cancel your order within 24 hours of placing it by contacting our customer service team. Once the order has been processed or shipped, cancellations cannot be accommodated. For more details, please refer to our [Return and Refund Policy].
7. Lost or Damaged Packages
Fashions Lead is not responsible for lost, stolen, or damaged packages after they have been shipped. If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim. If you require assistance, our customer service team will be happy to help.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at:
Email: fashionslead@yahoo.com
Phone number: 0331-4882676